Maintenance & Support
Monthly care plans with monitoring, updates, bug fixes, security patches, and clear SLAs — so your website/app stays stable and up to date.
OnboardMonitorMaintainImproveReport
Deliverables
What You Get
01
Monitoring + uptime alerts02
Security and dependency updates03
Bug-fix SLA (tier-based)04
Backups + recovery checks05
Monthly health report06
Improvement hours bucket (optional)Features
Key Features
01
SLA-based support02
Monitoring & alerts03
Security patches04
Performance checks05
Backups06
Priority bug fixes07
Ongoing optimization08
Change management09
Reporting10
Continuous improvementWorkflow
Our Process
01
Onboard
Audit current setup and establish monitoring baselines.
02
Monitor
24/7 uptime monitoring and alerting.
03
Maintain
Regular updates, security patches, and bug fixes.
04
Improve
Performance optimizations and incremental improvements.
05
Report
Monthly health reports and recommendations.
Ideal For
Any live product that needs reliability and long-term stability.
Checklist
What We Need From You
To get started, please prepare the following:
Access to hosting and code repositories
Current tech stack documentation
Known issues list
Priority areas for improvement
Communication preferences
